System Development Services - ตรวจสอบภายในธรรมนิติ(DIR)

System Development Service

This is a comprehensive service for developing and implementing Standard Operating Procedures (SOPs), focusing on creating strong work standards and internal control systems. This helps organizations manage risks effectively and be prepared for sustainable growth.

Our system development services cover everything from creating standard operating manuals for all company processes, systems, and departments, to reviewing and updating existing manuals to ensure they are current and focused on achieving key results.

Clarity in roles and responsibilities is essential to ensure that personnel have a clear understanding of their roles, duties, and responsibilities.
International standards improve operational processes to meet standards and have a good internal control system.
Accuracy and completeness with supporting documentation is necessary to guarantee correct and precise work performance.
A knowledge basel is essentia to support business growth and provide a foundation for the continuous development of the potential of future generations of personnel.
Reduce redundant steps (Lean Process), improve process agility, and eliminate waste in work systems to meet the cost management challenges of today's economy.

Details of Service

1.	Conduct a business health check and analyze vulnerabilities in the system	1. Conduct in-depth interviews with operational staff and supervisors within those systems. Study the company's current work processes to identify "bottlenecks" and underlying problems. 2. Review documentation, software programs, and evidence of actual work, comparing them to existing manuals or expected standards to identify any discrepancies. 3. Assess internal controls, identify issues, impacts, and solutions.
2.	Preparation of an operational manual (SOP Development)	1. Interviewing about the actual working conditions in the Company at present 2. Study the documentation and/or software applications used in real-world work 3. Analyze and compare actual operations with standard operating procedures (SOPs) 4. Develop standard operating procedures (SOPs) that align with current work processes, reduce unnecessary processes, and improve operational efficiency. 5. Design and/or recommend revisions to the document
3.	Review of Standard Operating Procedures (SOP) and Report	1. Interviewing about the actual working conditions in the Company at present 2. Study the documentation and/or software applications used in real-world work 3. Analyze and compare actual operations with standard operating procedures (SOPs) 4. Prepare a review report outlining inconsistencies with current work processes and recommendations for improving the Standard Operating Procedures (SOPs) for management
4.	Review and revise the Standard Operating Procedure (SOP) manual	1. Interviewing about the actual working conditions in the Company at present 2. Study the documentation and/or software applications used in real-world work 3. Analyze and compare actual work practices with the Standard Operating Procedures (SOPs), and submit interview reports to management to identify inconsistencies in current work practices and propose improvements to the SOPs. 4. Revise standard operating procedures (SOPs) that align with current work processes, reduce unnecessary processes, and improve operational efficiency. 5. Design and/or recommend revisions to the document

Note: It can be chosen between a partial process and a full package, depending on the operational plans and budget

Service Rates

** depend on the size of the organization

Deliverables

1. Health overview report (Gap Analysis) to identify areas needing urgent attention (# 1)
2. A clear standard operating procedure (SOP) that fully specifies roles, responsibilities, and duties, is consistent with actual work practices and international standards (Points 2, 4).
3. The review report for improving the operating procedures manual specifies the review results and guidelines for maximizing efficiency (# 3)

This service is suitable for	Strength	What Customers need to prepare
1. Companies that have just started a business 2. Companies that are expanding or preparing to be listed on the stock exchange 3. Companies that have been in business for a long time but still lacks an operational manual 4. Detecting of any warning signs in work system, or wanting to prevent corruption 5. Wanting the results of the organization's health check (# 1) 6. Changes in the management	1. Having a clear, standardized operating manual and a good internal control system 2. Reduce hidden costs and eliminate redundant, unprofitable steps to prevent loopholes or operational errors that could lead to corruption 3. Close vulnerabilities and prevent fraud and errors 4. Help maintain consistency in work standards, even with personnel changes 5. Improve documentation and workflow readiness for organizations preparing for business expansion or IPO 6. Receive practical and actionable recommendations from professional consultants	1. Information and/or personnel who can provide current operational data (ADD) 2. Current operating manual (if any) 3. Examples of actual forms and/or supporting documentation for each process/system/department

Related services

1. Creating a business development manual
2. Internal Audit
3. Internal control system assessment

Please contact

Ms. Kantima Humakorn 02-596-0500 ext. 327 / 061-418-1112

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